eFamilyCare Provides Caregiver Support for Northwell Health
At Northwell, we understand caregiving extends beyond our facilities and into your homes as you take care of your loved ones.
As a Northwell Team Member, you can receive internal and external caregiving support through the Caregiver Business Employee Resource Group (BERG). By joining the group, you will not only receive access to and updates about BERG Support Group events but also have access to our newest resource, eFamilyCare.
*This program is available exclusively to Northwell Health employees when enrolling with their Northwell Health email address. Learn more in this informational video.
Would you like to learn more?
Call toll-free (844) 896-0275 between 9am – 5pm ET or submit the form below and we will be in touch to help you and your Loved One.
eFamilyCare Provides Caregiver Support for Northwell Health
At Northwell, we understand caregiving extends beyond our facilities and into your homes as you take care of your loved ones.
As a Northwell Team Member, you can receive internal and external caregiving support through the Caregiver Business Employee Resource Group (BERG). By joining the group, you will not only receive access to and updates about BERG Support Group events but also have access to our newest resource, eFamilyCare.
*This program is available exclusively to Northwell Health employees when enrolling with their Northwell Health email address. Learn more in this informational video.
Would you like to learn more?
Introducing eFamilyCare
The Caregiver BERG has partnered with eFamilyCare to help Northwell caregivers address the safety and health of their family’s needs. We know it can be challenging, especially when you have to balance their needs with all your other demands and responsibilities.
eFamilyCare is an app for caregivers which you can use on your smart phone or on your browser. It connects you with dedicated expert care adviser who can provide you with support, information about resources and help with navigating the health care system, social services, and government entitlements.
Your care adviser will not only help you create a plan to manage your caregiving responsibilities but will also be available whenever you have a question or a concern – responding to your messages within 2 hours during weekdays and within in 12 hours, evenings, weekends and holidays.
If you care or are concerned about someone, you are or will be a Caregiver. Join the Caregiver Business Employee Resource Group
(BERG) and benefit from eFamilyCare and your own dedicated care adviser!
What can your care adviser help with?
Your adviser is a health care professional trained in elder care. They can provide helpful resources, including:
- Coordinating with physicians
- Health insurance questions
- How to ask for help
- Finding social services and referrals in the community
- Dealing with stress and burnout
- Organization and time management
How do I sign up?
- Click Download on the App Store or Get it on Google Play to download eFamilyCare to a phone.
- Or click Go to the Web App button to use eFamilyCare on a computer.
- A Northwell Health email address is required to sign-up.
How does it work?
- Once you sign up, you are connected with a professional care adviser for support.
- You can send and receive unlimited confidential messages with the adviser in the app.
- The adviser will share important updates with your Care Crew. ¹
- Our advisers are ready to help. We are committed to timely responses and respond within a two-hour time frame. ²
¹ This program is not meant to replace the care you receive from your health plan team.
² Please allow 12 hours for a reply on nights, weekends, and holidays.